Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we collect various types of data to tailor learning experiences for you and to enhance our services.

Personal Information

We gather information you provide directly when you create an account or reach out to us. This includes your name, email address, phone number, and any messages you send via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect data about how you use our website and learning platform. This includes pages visited, time spent in different sections, completed drawing exercises, and technical information such as your IP address, browser type, and device details.

Cookies and Tracking

Our site uses cookies and similar tracking techniques to improve your browsing experience, remember your preferences, and analyze site performance. You can manage cookie settings through your browser preferences.

• Essential cookies for site functionality
• Analytics cookies to understand user behavior
• Preference cookies to remember your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for building your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, provide important course updates, and offer technical support when needed. We may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements if you’ve opted in to our communications.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, pinpoint where students struggle, and create new content to address common learning challenges. This analysis is performed in aggregate to protect individual privacy while enhancing our teaching approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or safeguard the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your information is shared and treat privacy with utmost seriousness in all our business relationships.

Service Providers

We collaborate with trusted third-party providers who help us run the platform, process payments, send emails, and offer customer support. These providers access only the data necessary for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If FreshGroveJunction participates in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential threats to safety, fraud investigations, or breaches of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal compliance, preventing fraud, or legitimate business needs. Deleting your account will remove access to your course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can accept all cookies, reject specific kinds, or receive prompts before cookies are stored. Blocking essential cookies may affect website functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our safeguards include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We employ industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or settle disputes. Account data is typically kept for three years after closure, while course progress data may be retained for up to seven years for educational records.

International Transfers

Although our primary operations are in Canada, some service providers may process data abroad. We ensure appropriate protections through contractual safeguards and compliance with Canadian privacy law for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to safeguard the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians may review their child’s information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents may review any personal information we’ve gathered from their child, request deletion of that information, and opt out of further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may revise this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated by email or via prominent notices on our website.

Minor updates may be posted without individual notice, so please review this policy periodically. The "Last Updated" date at the top indicates when the latest changes were made.

Continued use of our platform after changes means you accept the updated terms. If you disagree with any amendments, you may stop using our services or contact us to discuss your concerns.